Privacy Policy
Scratchboard Kitchen 5 West Campbell St, Arlington Heights, IL 1. Introduction
Scratchboard Kitchen ("we," "us," or "our") operates the website scratchboardkitchenah.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
2. Information We Collect
We may collect the following types of information:
Information you provide directly:
Name and email address (e.g., when signing up for our email list)
Contact information submitted through our Contact Us form
Information provided when booking private events or catering inquiries
Information collected automatically:
Browser type, IP address, and pages visited (via standard website analytics tools such as cookies)
Device and usage data
Information collected through third-party services:
Reservation data via OpenTable
Order and payment data via Toast (online ordering, gift cards, catering)
Employment application data via Culinary Agents
Please review the privacy policies of these third-party platforms, as we do not control how they handle your data.
3. How We Use Your Information
We use the information we collect to:
Respond to inquiries and contact form submissions
Send email newsletters and promotional offers (only if you've opted in)
Process reservations, orders, and event bookings through our third-party platforms
Improve our website and user experience
Comply with legal obligations
4. Email List
If you sign up for our email list, we will use your email address to send you updates, specials, and exclusive offers. You may unsubscribe at any time by clicking the "unsubscribe" link in any email we send.
5. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
Third-party service providers (Toast, OpenTable, etc.) as necessary to fulfill services you request
Legal authorities if required by law or to protect the rights and safety of our business or others
6. Cookies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though some parts of the site may not function properly as a result.
7. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
9. Your Rights (Illinois Residents)
If you are a resident of Illinois, you may have certain rights regarding your personal data under applicable state law, including the right to request access to or deletion of your information. To make such a request, please contact us at the information below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Scratchboard Kitchen 5 West Campbell St, Arlington Heights, IL Website: scratchboardkitchenah.com